Privacy Policy

Wild 'n Santa may collect the following information when customers visit the website, place orders, request support, or start a return:

• Customer name
• Email address
• Phone number
• Billing address
• Shipping address
• Product and size selections
• Order number
• Transaction status
• Purchase history
• Customer-support messages
• Return information
• Refund information
• Shipping and delivery information
• Tracking information
• Limited browser, device, IP address, cookie, and website-activity information when those technologies are actually active

Payments are processed by Stripe or another payment provider displayed at checkout.

Wild 'n Santa does not directly store full credit-card, debit-card, bank-account, or payment credentials entered through Stripe's secure payment fields.

Wild 'n Santa may receive limited payment information such as payment confirmation, transaction ID, payment-method type, last four digits, billing information, fraud indicators, and transaction status.

Customers should never send full payment-card information through email or text message.

• Processing and fulfilling orders
• Sending confirmations and receipts
• Sending shipping and tracking information
• Handling delivery problems
• Processing returns and refunds
• Preventing fraud and unauthorized transactions
• Responding to customer-support requests
• Maintaining tax, accounting, transaction, and business records
• Improving the website and shopping experience
• Complying with legal obligations
• Enforcing website policies
• Protecting Wild 'n Santa and its customers

Transactional messages may be sent regarding orders, payments, shipping, delivery, returns, refunds, and support.

Providing a phone number does not automatically enroll a customer in promotional text messages. Marketing messages will require any consent required by applicable law. Message and data rates may apply.

Wild 'n Santa does not sell personal information.

Limited information may be shared with service providers that assist with:

• Payment processing
• Fraud prevention
• Website hosting
• Order fulfillment
• Shipping and delivery
• Email communication
• Text communication
• Customer support
• Analytics, but only when analytics is enabled
• Tax, accounting, legal, and regulatory compliance

Our website may use cookies or similar technologies to operate the shopping cart, remember selections, support checkout, maintain security, measure website performance, or improve the customer experience. Additional analytics or advertising tools may be added in the future, and this policy will be updated when appropriate.

Information may be retained only as reasonably necessary for orders, customer support, returns, refunds, disputes, fraud prevention, taxes, accounting, legal compliance, and protecting legal rights.

Wild 'n Santa uses reasonable administrative, technical, and organizational measures intended to protect customer information.

No website, email system, payment system, or method of electronic storage can be guaranteed completely secure.

Customers may contact support@wildnsanta.com to request access to, correction of, or deletion of personal information maintained by Wild 'n Santa.

Requests may be subject to identity verification, fraud-prevention requirements, tax obligations, accounting obligations, transaction-record requirements, legal obligations, and security requirements. Wild 'n Santa cannot promise deletion of records that must legally or operationally be retained.

The website is intended for a general audience. The website is not directed to children under 13. Wild 'n Santa does not knowingly collect personal information online from children under 13.

Third-party services such as Stripe and shipping providers may process information according to their own privacy policies.

This policy may be updated as the website, service providers, or business practices change.

Email support@wildnsanta.com.