Shipping & Returns

Free standard shipping on all U.S. orders. Orders are processed within 1–2 business days. Delivery typically takes 3–5 business days after processing. Tracking information will be emailed once your order ships.

Business days generally exclude weekends and federal holidays. Delivery dates are estimates and not guarantees.

Overnight shipping may be available for an additional fee. The fee is calculated according to the shipping ZIP code.

Orders placed after carrier cutoff times, on weekends, or on holidays may be processed on the next business day. Carrier delays, weather, payment review, and address problems may affect delivery.

Processing and delivery estimates may be affected by payment review, inventory, carrier operations, holidays, weather, incorrect addresses, and events outside Wild 'n Santa's reasonable control.

Order confirmation: When transactional email service is available, a confirmation email with your order number will be sent to the email address provided at checkout.

Tracking information will be emailed once your order ships.

Contact support@wildnsanta.com as quickly as possible if an address correction is needed.

Address changes cannot be guaranteed after processing or shipment begins. Additional shipping costs may apply when an order must be reshipped because of an incorrect customer-provided address.

Delivery dates are estimates. Carriers, weather, holidays, incorrect addresses, payment review, inventory issues, and events outside Wild 'n Santa's reasonable control may create delays.

Email support@wildnsanta.com with your name, order number, and a description of the issue if a package appears lost.

Wild 'n Santa may provide a replacement, refund, or other appropriate resolution after reviewing the available information.

Email support@wildnsanta.com with your name, order number, a description of the problem, and photographs of the package, shipping label, or product when reasonably requested.

Wild 'n Santa may provide a replacement, refund, or other appropriate resolution after reviewing the available information.

Email support@wildnsanta.com with your name, order number, and a description of the missing item. Photographs of the package or shipping label may be requested.

Email support@wildnsanta.com with your name, order number, a description of the problem, and photographs when reasonably requested.

Wild 'n Santa may provide a replacement, refund, or other appropriate resolution after reviewing the available information.

Returns are accepted within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. To start a return, contact support@wildnsanta.com. Once the return is received and approved, the refund will be issued to the original payment method. Stripe advises that refunds generally take 5–10 business days to appear in the customer’s account after being issued.

Overnight shipping charges are generally nonrefundable unless Wild 'n Santa sent the wrong item, the item arrived damaged or defective, the paid service was not provided because of an error attributable to Wild 'n Santa, or a refund is otherwise required by law.

Direct exchanges are not guaranteed. Wild 'n Santa may process the original product as a return and ask the customer to place a new order for the desired size.

Email support@wildnsanta.com.